Terms of Service
Last updated: 2026-08-06
These terms govern detailing work carried out by VIBERIDE LTD and the requests sent through detailing.vr.auto. The scope, price and timing for your car are agreed before any work starts.
1. Who we are
VIBERIDE LTD (Reg. No. HE 474252). Registered office: Archiepiskopou Makariou III 84, Office 1, 6017 Larnaca, Cyprus. Studio: Anton Tsechof 27, Limassol 3048, Cyprus. E-mail: hello@vr.auto. Phone and WhatsApp: +357 95 777 070 (Mon–Sat, 10:00–19:00). All work is carried out at the studio.
2. What this site does
The form on this site sends us a request. It is not a confirmed booking and it takes no payment.
We contact you by phone or WhatsApp to agree a slot and, in most cases, to invite you for a free inspection of the car.
A contract arises only when we have agreed the scope of work, the price and the date with you — not when the form is submitted.
3. Inspection, quotes, prices and payment
The inspection of the vehicle and the consultation are free and do not oblige you to order anything.
The prices shown on this site are indicative: some services are marked "from" a figure and others "price on request". The binding price is the one we quote after seeing the car, for the scope we describe to you.
The quoted price is fixed for that scope. If we find during the work that more is needed — deeper correction, additional parts, extra materials — we stop, tell you the price of the extra work and continue only with your approval.
Prices are in euro (EUR). Payment for detailing is made at the studio when you accept the finished work; this site does not take online payments.
4. Discount for booking through the site
Work requested through the form on this site is quoted with a 10% discount, applied to the price we agree after the inspection.
The discount applies to the work in that booking and is not combined with other offers unless we confirm otherwise in writing.
5. Booking, rescheduling and cancellation
Slots are agreed by phone or WhatsApp. Please tell us at least 24 hours in advance if you cannot come, so the slot can go to someone else.
Rescheduling and cancellation are free of charge. The exception is materials ordered specifically for your car — film cut to your model, a coating ordered for you — where we may ask you to cover their cost if the work is cancelled after the order is placed. We tell you before ordering when this applies.
If we have to move your slot — for example, because earlier work runs long or a material is delayed — we tell you as soon as we know and agree a new date with you.
6. Your vehicle at handover
Please bring the vehicle registration documents and hand over the keys for the agreed period.
Take valuables and personal belongings out of the car. We are not responsible for items left inside it.
Tell us about existing damage, previous repairs, repainted panels and any body or interior modifications. They affect what paint correction and coatings can safely achieve, and we plan the work around them.
7. How the work is done and how long it takes
We confirm the timing after the inspection: from a few hours for a single service to one or two days for a full package.
If the timing changes while the car is with us, we tell you and agree the new handover time.
The car is kept at our studio for the agreed period and is returned washed and checked together with you.
8. Results, coatings and guarantees
Paint correction removes the defects that can be removed safely within the thickness of the paint. Deeper scratches, defects in non-original paint and damage reaching the primer may remain — we tell you what is achievable before starting.
The service life of a protective coating depends on the product, on how the car is used and on regular maintenance. The exact term for the chosen product is stated in the contract for that work; for ceramic coatings it is typically two to five years.
A coating guarantee applies only if the maintenance we recommend is followed. It does not cover mechanical damage, accidents, aggressive chemicals or automatic brushes.
9. Complaints and liability
Please inspect the car with us at handover. If something does not match the agreed scope, tell us then or within 14 days and we redo that work at our cost.
Complaints in writing: hello@vr.auto. We reply within 14 days.
We are not liable for defects that existed before the work and were outside its agreed scope, or for indirect losses such as changed plans. Nothing here limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.
10. Personal data, law and jurisdiction
The details you enter in the form are used to contact you about your request and to carry out the work. How we handle them is described in the Privacy & Cookie Policy on vr.auto.
These terms are governed by the law of the Republic of Cyprus; the courts of Limassol have jurisdiction. Your mandatory rights as a consumer are not affected, and you may contact the Cyprus Consumer Protection Service (consumer.gov.cy).